At the recent World Press Freedom Day debate on 5th
May, 2012, Arnold Munthali, online editor for Blantyre Newspapers Limited, lamented
that Malawi government press releases can only be relayed to the Malawian media
via a 20th century relic, the fax machine. This belies the strides
the world, including the African continent, have made in harnessing the power
of the Internet. Going by her recent State of the Nation address, President
Joyce Banda aims to maximize the potential of ICT in general, and the Internet
in particular. But the digital divide in Malawi is so severe it dumbfounding to
imagine what can be done to make new media work for the transformation of poor
Malawians.
As of March 31st, 2012, there were 140 million
Africans on the Internet, out of approximately one billion people, according to
the Internet tracking website www.internetworldstats.com. This translates into
14 percent Internet penetration on the continent. Of these 140 million Africans
on the Internet, 40 million were on the social networking site Facebook. In
terms of sheer numbers, Nigeria has the biggest number of Internet users, 45
million out of a population of 155 million. In terms of proportion, Morocco has
the best percentage, 15.7 million people on the Internet out of 32 million,
representing half the population. Egypt and Kenya have one in every four people
on the Internet.
Malawi’s presence on the Internet is one of the lowest in
the world. Out of a population estimated between 14 and 15 million people, only
716,400 Malawians had access to the Internet as of March 31st 2012,
a 4.5 percent penetration. Of these, 127,780 were on Facebook. Our neighbours
fare a little better than us: 6.4 percent for Zambia, 11.5 percent for
Tanzania, and 12 percent for Zimbabwe. Mocambique trails Malawi at 4.3 percent.
South Africa has 14 percent of its population on the Internet.
Taken as a whole, the growth of Internet usage in Africa is
the fastest in the world, mostly due to the fact that the Internet is entirely
new here. Between the years 2000 to 2011, Internet usage in Africa grew by
2,527 percent, according to the November 2011 issue of African Business magazine. Compare that with the rest of the world
where Internet usage grew by 480 percent. African
Business magazine puts the percentage of Africans on the Internet at 11.4
percent in November 2011, but by March 31st 2012 this had increased
to 14 percent, going by the figures presented by internetworldstats.com. In the
rest of the world 30.2 percent of the global population is on the Internet.
In Kenya Internet usage is growing more rapidly than in most
parts of the world. In two years alone, the number of Kenyans on the Internet
has grown from 2 million to 12.5 million. Up to US$7 billion is transacted
through the Kenyan mobile money transferring system, M-Pesa. A mobile
application used for conflict alerts pioneered by Kenyan bloggers and software
engineers during the 2007 post-election violence in Kenya, known as Ushahidi (witness), is now used in 128
countries around the world.
A number of important points were raised during the question
and answer session following the WPFD debate. Pilirani Semu-Banda,
communications manager for UNFPA Malawi observed that in Malawi the Internet
was still dominated by men. The audience murmured in agreement, with one person
pointing out that even on the debating panel, there was only one woman out of
five panelists. The woman in question was Catherine Chawezi, Information,
Education and Communication officer for the National Commission on Science and
Technology.
Other members of the audience expressed concern with the
abuse that the Internet makes possible. False rumours spread very fast, and
others use pseudonyms with the sole aim of attacking and badmouthing certain
individuals. One audience member pointed out that before he died, the late
President Bingu wa Mutharika had suffered several early deaths, all of them
maliciously spread through social media. A listener called in and said new
media was contributing to a lot of wasted time, with students spending the
entire day on Facebook instead of studying. People were busy browsing on the
Internet even during church. Each of the above concerns is a genuine problem.
It is true that Malawian women are disproportionately
underrepresented on the Internet. A big
part of this comes from the gender gap in office employment. Most Malawian
offices, whether in government, private sector or civil society are dominated
by men. Even in professions like primary school teaching, men outnumber women
by 62 percent to 38 percent, as of 2010 figures. In addition to the gender
digital divide, there is also a class digital divide. I remember one primary
school teacher complaining that every time they step foot into the computer
room of a teachers’ college, lecturers makes it clear that primary school
teachers are not welcome to use the Internet. This is a common problem in
Malawi where people in superior positions monopolise the Internet, regarding
themselves as more deserving than their subordinates.
The problem of false rumours is a product of unnecessary
government secrecy. Late President Mutharika believed that he had a right to
disappear from Malawi without explaining to Malawians his whereabouts. Rumours
of his premature deaths could have easily been thwarted by simple announcements
about his holidays or private trips. Several world leaders now use social media
very effectively. Several African presidents are on the micro-blogging site
Twitter, or facebook, or both. They include Paul Kagame of Rwanda, Jacob Zuma
of South Africa, Jakaya Kikwete of Tanzania, and Jonathan Goodluck of Nigeria.
If President Joyce Banda means every word of what she said
about new media in her State of the Nation address on May 18th, she
will not only use Facebook and Twitter, she will also encourage government
ministries and departments to use social media to communicate with the growing
number of Malawians who are taking to the Internet. The Kenyan Police and Army
have Twitter accounts. Recently the Kenyan Police used twitter to communicate
details about an accident and arrange for emergency help. By far the most
efficient user of Twitter is the Mayor of the City of Newark in New Jersey, in
the United States. Cory Booker uses twitter to send ambulances, police help and
other emergency rescue services for residents.
It is true that a lot of time is wasted on the Internet. But
it is also true that a lot of crucial information is shared on social networks.
Most breaking news nowadays first appears on Twitter or Facebook. Women have
groups where they share knowledge about childbirth, child care, relationships,
cooking and lots of other topics of interest to women. Educators share
knowledge on subject matter content, new research and classroom practices.
Lawyers share legal knowledge, as do many members of many professions and
professional interests.
An ambitious goal for Malawi would be to start working
towards equipping Malawian primary schools with Internet access. Knowing how
expensive and almost impossible this would be at this stage, a more realistic
goal would be to start with Teacher Development Centres. The National Strategy
for Teacher Education and Development, completed in 2008, already recognizes
this, although currently there is no actual plan to identify the necessary
funds. Individuals and the private sector can also play a role here, as some
are already doing.
Part of this entails changing our attitudes about social
class entitlements and perceived benefits. The challenge for Malawi is to find
ways of making the Internet not only accessible for Malawians in rural areas,
but also useful, with relevant Malawian content available in Malawian
languages. Only then can we meaningfully talk of harnessing new media for national
development.